Human-Centered Design

Human-Centered Design (HCD) is a creative approach to problem solving that starts with the people you’re designing for and ends with new solutions that are tailor made to suit their needs. Human-centered design is all about building a deep empathy with the people you’re designing for, whether they be your clients or service beneficiaries; generating tons of ideas; building a bunch of prototypes; sharing what you’ve made with the people you’re designing for; and eventually putting your innovative new solution out in the world. It is an innovation process that has three steps: Inspiration, Ideation and Implementation.

Date: Wednesday, March 22nd

Location: HERE Collective, San Francisco, CA

Time: 9am – 4:30pm

What We'll Cover

• What is Human-Centered Design? Why is it important? How is it applied?
• Understanding the Process: Inspiration, Ideation, and Implementation
• Practice Interview Skills: Do's and Don'ts and Common Pitfalls
• Unpacking The Data: What have you learned from your interviews and how do you map the data?
• Creative Ideation: How to generate a breadth of creative ideas
• Rapid Prototyping
• Planning Your First Pilot

Who Should Use HCD

HCD can be applied in almost all scenarios, but the process is best applied to organizations that are designing or modifying a product or service > building a website or mobile app, designing a water filter, developing a new experience for their students or clients, etc. This process is less applicable for organizations solely focused on policy change.

How Do We Prepare for the Workshop?

Two weeks before our workshop, your team will receive a set of interview prompts (and guidelines for how to best conduct an interview) that your team can used to glean information about your product or challenge. We will use this information to look for key insights that can inform our discussion about your work.

Logistics:

Included in the price is training materials and workshop supplies for three (3) participants from each organization.

Coffee, tea, and light refreshments will be provided. Organizations will be asked to come prepared with a product, service or challenge they want to tackle.